Personal account only
Orders placed without signing in earn no points — the balance is tied to your account.
“Love Flowers” loyalty programme
Flower Points for every order — 3% comes back as bonus points
Order from your personal account and earn Flower Points: 1 Flower Point equals 1 AED off. You can pay up to 20% of your next bouquet with them.
- 3 %of the goods total — as bonus points
- up to 20%of an order can be paid with Flower Points
- 1 = 1 AEDFlower Point equals 1 AED off
Four steps
How it works
- 01
Sign in to your account
Points are earned only by registered customers: sign in or register before placing your order — it takes a minute.
- 02
Place an order
The cart shows how many Flower Points you will earn for this order and how many you can spend right now.
- 03
Receive your Flower Points
Points are added to your balance once the order is completed — when the bouquet has been delivered to the recipient.
- 04
Pay for your next bouquet with them
You can pay up to 20% of the goods total in a new order with Flower Points; the rest by card.
Calculation
An example in numbers
| What happens | Amount | Flower Points |
|---|---|---|
| First order — a bouquet for 5,000 AED | 5 000 AED | +150 |
| Second order — a bouquet for 4,000 AED, you can spend up to 20% | up to 800 AED | −150 |
| To pay for the second bouquet | 3 850 AED | +115 will be credited after delivery |
Points are calculated on the goods total excluding delivery; fractions are rounded down.
In brief
Programme rules
3% of the goods total
We credit points on the cost of the bouquet and gifts, excluding delivery. If part of the order is paid with Flower Points, the percentage is calculated on the remaining amount.
Pay up to 20%
Flower Points can cover no more than 20% of the goods total in an order, and no more than your balance.
If an order is cancelled
Points spent on it are returned to your balance, and points earned from it are deducted.
When points arrive
After the order is completed — once the bouquet has been delivered. You can see your balance and history in your personal account.
On any bouquet
Flower Points can pay for bouquets, arrangements and gifts from the catalogue — the only limit is the share of the order total.
FAQ
Bonus questions
Where can I see my Flower Points balance?
In your personal account, in the orders and bonuses section: it shows how many points were earned and spent, and for which order.
Do I earn points if I order by phone?
Points are tied to your personal account and are earned on orders placed on the website after signing in.
Can I pay for the whole order with Flower Points?
No, no more than 20% of the goods total. The rest is paid by card via a link from the manager.
Are points earned on delivery?
No, only on the cost of goods — the bouquet, card, soft toy and balloons.
What happens to my points if an order is cancelled?
Points spent on this order are returned to your balance, and points earned from it are deducted.
Start collecting Flower Points from your first order
Sign in to your personal account before checkout — points are credited automatically after the bouquet is delivered.
